Our take: The Caterer's Angela Frewin reviews the cleaning product factors that are shaping the international marketplace ... | --------------
Cleanliness may be next to godliness but it tops the essentials list for hospitality guests.
A Miele Professional survey found that 88 percent of hotel customers valued bedroom and bedding cleanliness above value for money, a warm welcome, star rating, quality services or an attractive view.
Similarly, research by Diversey reports that more than half the people entering a dirty restaurant would either leave immediately or not finish their meal.
“Keeping all parts of the venue clean and tidy should be taken seriously – from front of house to the toilets, it all needs to be spotless. Even staff uniforms or dress code can tell a story,” says Peter Alsworth, chemical sales director at Winterhalter.
“It’s not just customers who avoid the one-star establishments, it also sends a message about how safe and secure the ways of working are to potential employees,” adds Kevin Coghlan, national sales manager at cleaning specialist Bright Hygiene.
thumbnail courtesy of thecaterer.com