Survey: Delivery experience critical piece of retailer success

 

We’ve all seen the headline “Retail is Dead,” but in reality only mediocrity is dead.

As retail guru Steve Dennis recently pointed out, there are success stories on either side of the retail spectrum, from luxury brands to cost savers. While retailers move through brick-and-mortar, e-commerce, “digital first” and omnichannel strategies, consumers are demanding... More...

thumbnail courtesy of mytotalretail.com