Survey Report: Retailers Gain When They Enable Workforce

Although many retailers resist the costs involved in arming frontline associates with modern workforce enablement technology, the benefits are compelling, including:

  • 11% increase to the bottom line for retailers that move from laggard to leader status
  • 26% improvement in employee retention
  • 6.5% higher customer satisfaction

Access the findings and analysis from a study that explores how retailers in the U.S. and Europe are investing in enabling their workforces to increase sales, boost productivity and delight customers.

Download the survey report...

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